Getting locked again

In-game name: Mrc0
Date of your last time in-game: yesterday
im sure i entered the correct new password? but why it keep saying that it’s wrong and now im locked out, im sorry for my mistake can someone help me with this? my regards, thankyou so much.

Sorry, we moved the server to a new machine and we ended up having to restore a backup from 24 hours prior due to an unfortunate issue… This caused your password the revert to the previous one again…

I have reset your password again (and messaged it to you)